New Client Sign
in Orange County, California
Intial Investment as low
GENERALLY ACCOMPLISHED SAME DAY AS ASSIGNED
Contact us to discuss your needs
Turn CALLERS into CLIENTS
Serving Lawyers, Attorneys, Firms, Businesses, Individuals, and the Legal Community Since 1986
110% SIGN UP RATE!**
You represent victims! Don't be a victim yourself
of the prospective client "GENERAL FALL OUT RATE." The "GENERAL FALL OUT RATE" if you are a sole
proprietor, or don't have an experienced field representative on your side... most likely
And they don't simply "FALL OUT", they "MIGRATE" to your competitors. Most
likely your "FALL OUT RATE" is over 35% when using inexperienced individuals to meet with your prospective
clients. AND that means you too! Yes YOU. How many claimants have you signed? Do you have a 100% signup
rate? Can you meet with a prospective claimant at night, at their home in San Diego, or on the weekend while you are
on vacation skiing? I didn't think so. But I CAN sign up that claim for you. If your prospective client
is seriously injured or this is a wrongful death claim, and your prospective clients are "interviewing" attorneys,
the fall out rate is MUCH higher when using inexperienced individuals. When Schwalbe investigations is on the case, we have
110% SIGN UP RATE.
By that we mean that we often learn of a new
personal injury or other new legal matters for the attorney to handle while we are meeting with the victim. We have
often learned of catastrophic injuries at the meeting with the prospective claimant, which the attorney, or their office staff
have not inquired about. So, in reality, on one specific claim, we can turn a minor rear end accident claim into a HUGE
windfall for your office, and better yet, a claimant will obtain an adequate recovery with you on their side.
Why do we do this? Because we LOVE to help consumers. Victims of insurance ignorance or even arbitrary or capricious
behavior seems to be as prolific as ever. Consumers need to understand their rights. Rights that attorneys protect
and inform about.
We will meet attorney's client(s) at:
IN OUR LUXURY VEHICLE
WITH THEIR SPOUSE OR PARENT
AT THE SCENE TO VERIFY
AND DOCUMENT FACTS
YOU NAME IT, WE'LL SIGN UP A CLAIMANT THERE, AND PROBABLY HAVE
are available to sign up clients in Los Angeles County, Santa Barbara County, San Diego County, Imperial County, Riverside
County, San Bernardino County, Ventura County, San Luis Obispo County, Monterey County, Kings County, Tulare County, Kern
County, Inyo County, Fresno County, Madera County, Merced County Mono County, Mariposa County, Stanislaus County, San Benito
County, Orange County and all of Southern California's beautiful cities. Please contact us to discuss your needs.
Heck, get me a plane ticket and I'll sign your client anywhere.
Call or CONTACT us TODAY to discuss this offer at our email
We will call you ASAP to discuss
a new relationship.
"Only $199 to sign up my new clients? Tell me MORE"
This Initial Investigation includes, but isn't limited to:
- Meeting with your personal injury victim clients and/or family
- Signature on retainer and authorizations,
if they sign
- Attorney accident intake campleted,
if information available
- Digital imaging
and measurement of injuries, accident scene, property damage, documents or other, providing no further time or travel
- Hard Copies delivered to your office via email/fax and/or USPS, and original delivered ASAP.
- Email delivery of digital images, or direct download of images to your
computer (if you have set up a station for this)
- Notification of prior or existing claims, other claims, and legal matters discovered
Other services available
- Background checks of client
- Witness background checks
- Employee background checks
- Service of Process, including, Difficult service of process
- Location of defendants, clients, witnesses, or evidence
- Scene photographs, diagram, and measurments
- Video of scene, client, defendant, claimant, and evidence
- Property owner verifiation for real estate
- Escorting client to and from court, depositions, medical appointments
- Medical records copying at doctors office, hospital, or records
storage facility of your choice.
of Motor Vehicle (DMV) information
claimants to court, doctors apppointments
medical examination observation and/or recordation
Expedite any action necessary from claimant, such as records retreival
- Expedite claimant's signature on releases, motions, verifications, and/or checks
Our hourly rates are
$100.00 per hour, $ .75/mile, plus
costs, and expenses including out of the area sign ups.
travel. While we are driving to your claimant we can't driver to others!
and half for weekends, evenings, double time for holidays.
Out of area sign ups will often be signed same day as assigned!
All areas other than the OC are hourly +mileage +costs+ expenses
Why the name "Freepi"?
Because its "free private investigation" in
the long run. You pay Schwalbe, you recover that which you paid us from the client's proceeds! Ergo, there's nothing
out of your pocket on a viable claim!
Our E-mail is the best contact method
Questions, please contact us to set up a telephone interview and establish a relationship, we are happy to help.
Please ask any questions you might have.
License number: CA PI-15716, Established last Century!
* This price includes up to 1 individual for claims arising out of the same incident who attend the same meeting.
Additional claimants cost $29.00 each. Wait time is billed hourly for claimants who show up late. Independant claims
for any one or all of the individuals are $199.00 per claim. We reserve the right to refuse service to any attorney based
on a liteny of reasons. We charge a fee for our service, which is not contingient upon your prospective client signing
documets. Client must be told that they will be visited by an agent of the attorney's office and that that agent is
there to have prospective new client sign the retainer and authorizations as well as any other documents, so the attorney
may represent them in a legal claim or prospective legal claim. Failure of claimant to sign is not the responsibilty
of this highly trained investigator or his employ. Premium charges apply after hours, weekends, and holidays, mainly due to
negotiating the rush hour traffic, missing family functions, or cutting short vacations and down time. Additional investigations
at another location or scene will be charged at the hourly rate, plus mileage. All costs, such as toll road fees, parking
fees, copy, fax, meals for clients, and other incidental fees will be charged to the file/attorney/claimant. Bills will
incude such costs and should be deducted from clients cost ledger as they are incurred. Attorney agrees to mark clients
cost ledger immediatly for any work assigned so as not to settle any matter prior to dispensing outstanding investigation
fees. **General fall out rate to your competitors is most likely over
30% when using inexperienced individuals to meet with your prospective clients. If your prospective client is seriously
injured or this is a wrongful death claim, and your prospective clients are "interviewing" attorneys, the fall out
rate is MUCH higher when using inexperienced individuals. When Schwalbe Investigations is on the case, we have a 110%
sign up rate. By that we mean that we often times learn of new personal injury or other legal matters for the attorney
to handle while we are meeting with the victim. We have often learned of catastrophic injuries at the meeting with the prospective
claimant. So, in reality, on one specific claim, we can turn a minor rear end accident claim into a HUGE windfall for your
office by connecting a unrepresented victim to your office for consumer aid and advice. Why do we do this? Because we LOVE to help consumers. Victims of insurance ignorance is prolific.
Consumers need to understand their rights. Rights that attorneys protect, inform, and educate about.
Tuesday, April 22, 2014
Should you List "MEETING PLACE OPTIONS" in your advertisements? YES! April 22, 2014
9:10 pm pdt
Yes, you should. Don't overlook this important aspect of
advertisement and customer service. Whether you like it or not, your potential customers like it. How do
I know? I ask them when I sign them up, "What made you chose this attorney?" They often say, "They
are the only one's I saw which offered to meet me at (Insert home, office or other here).
Offer to meet with your prospective new clients at a location which is convenient to them. Advertising
in your marketing materials, such as websites, blogs, flyers, websites, radio shows, television, etc. that you will meet with
them at their desired location is key in this economy and this business.
Spell it out for them:
meet you at your choice of locations, including:
STARBUCK'S COFFEE HOUSE
OR ANYWHERE CONVENIENT TO YOU!"
challenged people (the homeless and those in rehab) get injured and need a sign up. I meet them at a park usually, but
coffee houses work too.
I see a sharp increase in the
frequency of "out of the office" intakes when gas prices go up. And, guess what? Those prices just keep
going up and up. What does that tell you? They are looking to save money on gas. Why? Injured people
have new expenses, such as treatment facility co-pays, medications, out of pocket rental car payments, vehicle towing and
storage fees, and/or the cost of an ambulance. These new unplanned costs are a huge burden on almost anyone or any family.
Paying for gas to get to your office? That equals yet another burden. Here the burden will outweigh
the benefit and many times the perspective client will call the law firm who offers these services.
Service is key in any business, especially a SERVICE dominant industry.
You are a LAW FIRM, specializing in facilitating a SETTLEMENT. That is a service if I've ever heard of one. Don't
be the attorney who doesn't return calls, who treats the client as if that client is a pain to deal with. That client
contacted you in the first place, because they were in PAIN. You get a portions of THEIR settlement check. Therefore,
they PAY your salary. Treat your client right. DO THE RIGHT THING! Don't demand they come to you to be signed
Set up a relationship with someone like me, a professional,
who will meet with your prospective you client at their convenience, in their home, the home of a relative, the hospital
they are stuck in, their work, or the hotel they are staying in. You don't have to choose me, but you must find a professional.
Not an amateur. That's a waste of everyone's time.
I love doing this, I may be as good or better at this tha you yourself, and I know you and
your staff can't stand to do it.
Call Schwalbe! I
will sign up your client, take photos of the client's Driver's License, auto insurance declaration page, health insurance
card, injuries, scene, and automobile as well as obtain important medical discharge paperwork.
Friday, February 22, 2013
QUESTION: Should I have a LIVE person answer my incoming phone calls?
1:03 pm pst
talk about answering machines. But, first let’s look at your costs of life. You spend at least two bucks a day buying
a coffee drink such as a Starbucks, Peet’s, or at your local donut shop, right? That’s at least $40 a month, without
that delicious bagel. No coffee or bagel? You’re weird, and probably have a smoothie, which is even more expensive.
When you go out for drinks you spend at least
$50 bucks a night, right? If you go out twice a week, Saturday and Sunday, that’s $100. Times four for each weekend
a month! $400. Now look at that VISA bill, it is actually more isn’t it?
How about lunch? Even a basic meal at McDonald’s is $5! And I know you attorneys aren’t
eating at McDonald’s, are you? That’s a minimum of $100 a month for lunch. For McDonalds, I mean. And who eats
there every day, other than that movie maker
Now, about your sports
club. 60% of paid health club memberships NEVER get used. That means that out of every 100 of you attorneys, only 40 percent
EVER use the membership at all, yet keep paying the monthly bill. Let me blow your mind again. Only SIX percent of paid memberships
get used regularly. That’s right! So you’re wasting money there.
Gas is OVER 4 bucks a gallon. You are using your fair share I am sure, zipping around town to get your Lattes at Starbucks,
eating lunch alone, and avoiding the gym. And, some of you are still signing up your own claimants in other counties. Ouch.
And the car you put the gas in better not be a junker (we’ll talk
about that in a later blog). Most likely not a Toyota Prius, I hope. Have some class, right? Beemer, Merc, Cadi, or some 4X4
to haul yourself out into the wild on the weekends. Payment is probably over $600 a month, right, not counting the boat? I
mean my car payment is more than that.. And we all know I don’t make anywhere near your kind of money.
All these things are important to you. You must enjoy and be comfortable in your life. So you
spend on all these “necessities”.
Now, let us talk about
your office. The lawyer’s office. Nay, the counselor’s office. Yes the counselor. Well, that is what the prospective
client is calling about. They want to be counseled on their case. Know why? Because of your ad. What am I talking about you
say? Well, your ad says “FREE CONSULTATION”. That is why they are calling. For the FREE offer you have put forward.
They want the free consultation by the counselor at law. They certainly aren’t calling to pay you money. Not yet anyway.
They want the FREE stuff first.
Now I want to talk
about answering machines. Or rather, whom, or what, answers your phone after hours. How do you handle the phones after hours?
Do you pay a live person to sit at your office to answer the phones all night? Do you forward the phone to your personal cell
phone? Do you have an answering machine pick up messages? That’s the most common. But, if you are a solo practitioner,
you may not have anyone or anything answer the phones. That’s right, it just rings and rings, ad infinitum. That is
the death knell to obtaining that case. How do I know? Because I signed up that case for another attorney, who had a live
person answer the phone. I asked that client why they chose this firm. They said, “A live person answered the phone
when I called. The other 12 firms I called had an answering machine or it just rang and rang.”
Now, for those answering machines. How much do you spend per month on advertising? And do those ads
only reveal themselves between 9am to 5pm? No. Google, Bing, and other internet ads are 24 hours a day. Yellow pages can be
opened whenever. Is your website down or turned off at night? No. Radio and TV ads play when contracted of course. But even
those ads can be valuable if a listener jots down your number and talks it over with family later that day.
It costs only around $30 a month for a LIVE person to answer your phones at an offsite professional
answering service for after hour calls. Do at least that. Have that receptionist call you immediately, or have someone in
your office assigned to receive that message from the live answering service. Preferably within minutes. Know why? Well, those
yellow pages are still open to the Attorney’s page where other attorneys are listed. And the Google page? Yes, your
competitors are listed just underneath yours. Or to the right. And believe me, that injured person will be calling around.
Here is what victims commonly say to me when I meet them:
“You are the only firm who returned
The other firms will call back, just not as quickly as I do. That is why my attorney clients use my services over the next
The best option? Someone actually from your office
answering the phone after hours. And be sure to trade that task around the office. Don’t saddle one person with this
basically 24/7 job. They will go crazy. I’ve seen it. I’ve almost done it.
Certainly you can afford the basic $30 per month answering service so your prospective client feels
comfortable and enjoys their FIRST contact with your office. That first “touch” is like the first touch of a first
date of a new relationship. This is a RELATIONSHIP unless they don’t want it. The average small case is worth $5000
in attorney fees, or so I am told. And there is that “retirement case”. Do you want to risk losing that for $30
per month? That is only $360 per year to have the solace and comfort that a live person is making the first contact with them
in their time of serious needs. Check these two services out, though there are
Claims to charge
$1 per call:
This is your typical monthly
service charge company:
Monday, September 24, 2012
VEHICLE ACCIDENT RESULTS IN DEATH OF TWO AND TRAUMATIC BRAIN INJURIES OF TWO MORE
ASSIGNMENT; Locate tire and wheel in the middle of the desert.
11:23 pm pdt
Investigations was recently hired to find a tire, wheel, or any remaining parts, particles, pieces thereof. This was a personal
injury claim, allegedly involving the deaths of two individuals and the brain injury of two others occurring when their vehicle
lost control on the 5 Freeway northbound and rolled. Unknown cause, as the tire hadn't previously been located.
make and model of tire are we looking for?" we asked. The response would drive most people crazy! But not Schwalbe Investigations.
Turns out, each tire was from a different maker. All the same size, or believably so. Just different tire companies. And the
wheels? Well, they are supposed to have been the same also. So, we had something to go on there.
The location was
given as "Just off the 5 freeway, near Buttonwillow."
"Had any other attempts been made to locate this
evidence?" We queried.
I was told that the local police, CHP, and Sheriff departments, tow driver, etc. were all
summoned in an attempt to locate the wheel or tire evidence which was obviously missing from the vehicle remains. All the
experts searched high and low, but could not find the evidence. The weather was clear and they had all the peoplepower necessary
to locate this tire, yet they couldn't. I am sure they worked hard and searched diligently. Sometimes that simply is not enough.
Our search conditions were much similar to those of the government entities who originally sought to procure the
evidence. It was 115 degrees. It was clear. Sunny. Hotter than hot. No wind. Did I mention hot. We searched everywhere around
the accident scene. Our perimeter continued to expand as the search continued. There were so many car parts on both sides
of the freeway. Mirrors, wheels, tires, pieces of tires, hubcaps, fenders, hoods, engine parts, almost everything you'd need
to build a car. Finally, we had to search the entire river bed. Now, that might seem a task, but it was dry. Or seemingly
so. Ever been out on a supposedly dry river bed? Well my friends, that is where the word “quicksand” comes from.
Quicksand is often found in dry river beds, lakes, and estuaries. So, its much more scary than you might think to be traipsing
around in such areas. Especially if you have been stuck in it before! Hours and hours
in the debilitating heat. Hiking on unfamiliar ground and uneven terrain. A rattle snake infested area. After seeing so many
tires and wheels, we finally found a tire and wheel still connected to each other. It was about 100 yards away. We had hope
finally. But something was wrong. As we got closer and closer to the tire, our fears came to reality. It was TOO small. It
was the tire and wheel of a small trailer. Ugh. No luck.
Luck, Living Under Conscious Knowledge. We turned back
to the van in despair. No more hope. Finally, there it was. Plain as day. Well, not so plain. Hidden in the weeds was a shadow.
A beautiful immense dark shadow. Could it be? Yes it was. A tire. Was it attached to the wheel? YES. Again yes. Now, did the
size match? A final YES. The evidence was found.
Approximately one year later, Schwalbe Investigations found the
tire and wheel, still intact, on nearby private property. The tire was still inflated! There was obvious damage which would
indicate who may be liable for the negligent injuries caused in this accident. Maybe more importantly, those who might have
been wrongly cited as liable, may now be free of liability due to the ACTUAL cause more readily discernible.
Tire and wheel found same day assignment was submitted by plaintiff personal injury firm.
Thursday, December 29, 2011
December 29, 2011 Fall out rate may be over 30%
9:24 pm pst
The average fall out rate of the possible client to sign your retainer is approximately 30%. Now, if that 30% were
tiny cases which may be insignificant to your firm fine. But, what if within those claims is just one valued at $1 million
or over? That puts a new perspective on the 30% fall out rate. Why take a risk such as this when obtaining the
signature on the retainer is so simple to delegate to hero in gaining signatures. A true master of the human spirit.
met with two claimants yesterday. A husband and wife. They had already received a verbal offer from the adverse
insurance carrier of $50,000. Now what would you do as an attorney who was asked "should we take the offer$50k
already offered?" Well, I'm not the attorney. They didn't ask the attorney this question. The clients
were ver sophisticated and didn't want to sign for fear of losing any portion of the offered $50K. The woman had already
had 5 surgeries. She was severly injured. Wheelchair bound. Claimed she failed to engage her safety harness.
Hadn't left her home since the accident, but for treatment. Was very athletic. Had grandkids she couldn't visit
with. Her husband was very much in the same position, but had to care for his wife as he wasn't as seriously injured.
you think they signed? Yes they did. Without so much as a call to the attorneys office, who was closed by then.
They signed because they trused the man sitting at their dining room table.
We have a 110% sign up rate because
we sign cases that we didn't even initially go out to sign. The prospective new client may have had a prior injury,
or an injury between the date of the accident they called your firm about and our meeting. Or I may sign up a passenger
which the attorney didn't know about prior to the meeting. Often times while at a prospective client's home I will sign
a friend or relative who is at the meeting who wants to share about their previous legal claim when they are in the presence
of someone who is obviously capable of helping them too.
Tuesday, December 6, 2011
How do I find that special person who I can TRUST to meet with my new clients?
12:52 pm pst
You have found him! I am Ron Schwalbe, CA license number PI15716. I am an investigator who signs up law firms clients
in the field. Whether that be at the client's home, their office, or at the Hospital. I have met homless injury
victims in public parks, in dark alleys, and at McDonald's. Many personal injury victims have lost their home, so I
meet at a Motel, if they are lucky enought to afford a room there. Many are concerned about having an unfamiliar person
come to their home, so we set up a time at a coffee house, such as Starbucks, Peet's coffee, or some other place that is convenienct
for the client. This is something that I have done since entering the personal injury field while I was in law school
here in Orange County. My investigation carreer started in 1986, after an injury I sustained while on the job as a Construction
Superintendent for the Ayres Hotel chain which I had been working for during and after my undergraduate studies at The University
of Southern California. Later, while working at Rutan & Tucker, the biggest firm in Orange County, I was assaulted
by a San Bernardino County Sheriff. I know the feeling of being a victim of a serious injury. I can relate to the victims
of personal injuries.
Many investigators are a bit rough around the edges. God bless them for that. Its
tough out there, especially in these trying times. They may have law enforcement backgrounds and are used to taking
directions and following those directions to the T. They aren't generally able to ADAPT to changing circumstances in
the field without calling in to the main office. However, Ron Schwalbe is a self starter. I have had so much experience
signing new clients in the field, there litterally is not a circumstance or scenario that I haven't come accross. And,
certainly, there are circumstances where the attorney must intervene to answer a clients pressing concern. But that
is a last resort.
While working at Allen, Flatt, Balidis, and Leslie I worked as an inhouse investigator and handled
over 100 claims as a pre-litigation assistant. I have been deposed many times. I have stood as witness during
trial. So, I have a great idea of what the entire legal process is. I know what the attorney needs to begin working
on a claim. You can TRUST that I will get the job done right and represent your firm well.
Monday, December 5, 2011
As an attorney, shouldn't I sign up my own client?
8:18 pm pst
There are a few schools of thought on this.
"I MUST sign up my own claimant." Many solo practicitoners
feel they MUST sign up their own client. There's no one else to do it. That is the definition of the solo practitioner.
If an attorney meets with their own new prospective new client at their home, office, or other mutually agreeable location,
that attorney is setting themself up for failure. A claimant will expect this one on one, immediate response treatment
for the duration of the claim, and through litigation. An attorney who sets this tone from the beginning will trip up
somewhere along that long ride. The claimant will, at some point, be disappointed by the attorney and often times this
attorney will be subbed out. That is, the attorney will be substituted out, for another attorney, who appears more capable.
The other school of thought is that the solo practitioner looks like a LARGER firm when she/he has the ability to send
someone out to do tasks such as having the claimaint sign a retainer and authorizations for the client. Who better to
do this than an investigator. The investigator meets with the victim, obtains evidence crucial to the claim, photographs
the scene, vehicles, injuries, and current physical condition of the claimant. Later, should the claim go to trial,
the investigator can testify on behalf of the claimant, and in the interest of justice as to what they witnessed in that first
meeting. This is very beneficial to the claim.
As in many aspects of life, this is a financial choice.
"A penny saved is a penny earned" mentality only goes so far. However, you get what you pay for. Most
likely, the claimant will negotiate your fee lower when you are in his place of power, ie. their home or office.
there is the the view that you have to "spend money to make money." If you are in court, and can't meet with
the claimant until the end of the day, or at the end of trial, you most likely will lose that claimant. Claimants are
impatient and there are plenty of other attorneys out there that are more organized than yourself. If your competitors
are sending out investigators to sign up their new clients up, you better think twice before you veto that idea yourself.
If you are in court, in trial, on vacation or otherwise unavailable, you may miss out on that once in a lifetime life changing
case. Another attorney, sending out an investigator to sign that claimant is spending money wisely. Locking in
that new claimant as their client. Your competitors are most likely out there advertising the heck out of their firm.
Can you compete with that? You better!
Lastly, the investigators fee comes out of the settlement at the end of
the claim. There is no cost to the attorney, other than up front costs. They will later get reimbursed.
Tuesday, August 4, 2009
www.freepi.net is about to go online
2:37 pm pdt
Please contact us via www.freepi.com for the time being. We are glad to assist you in any of your needs.
|A WORLD APART
Operating a service business is not easy and building an effective web presence can make a huge difference
in increasing responsiveness and customer satisfaction. Please contact us via FreePI.com for the time being.
Our business was established in order to provide our clients with professional investigative services and
we pride ourselves on providing customers with high-quality products and personal service.
service means taking the time to listen. We will work with you every step of the way to make sure you receive the services
you need. Our business is client-oriented, and we maintain strict confidentiality.
We hope you'll find the
information you need on this site about our company and the products and services we provide. We look forward to working with
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